IT Services
Our Helpdesk Services
Managed IT Services
Our core services is a comprehensive helpdesk support based on our business infrastructures design.
TCD has the capacity and capability to build and support business ranging from 5 users to over 500 users. Delivering the highest quality IT support at affordable rates and integrating technology into a business structure no matter what the industry. We are proud to say that over 1000 users within Australia call us their Managed IT Providers on a daily basis.. We are monitoring and supporting over 200 servers for maximum production efficiency on a 24x7 basis.
Our team of full time support engineers are committed to provide day to day support to you while a team of technicians and system engineers are available on demand to attend to any issues - Peace of mind computing.
Click below to submit a ticket
TCD Button
Our Button Service (Magic Button)
Our helpdesk support system is simple and effective and it works like a simple on call button! Press the button and let us know your issue and we will reach out to you sooner than you can reach us on the phone.
The key to our Managed IT services for everyone.
Version 2 of our Magic Button is to be released.
We provide comprehensive IT services via our easy to reach Button Services.
We have proudly serviced over 70,000 service requests, helping our client leverage on IT (information technology)
Our core purpose is to help Australian businesses (large and small) thrift by providing a safe and productive workspace.
We have been very successful in doing that, delivering business IT solutions and services.
A simple and effective system and process that gets to the heart of any issues with the minimum of fuss without having physical access to your network and equipment.
Especially with the pandemic and the work from home changes in work and lifestyle, we have further enhanced our system with automation into our workflow allowing us to reach out to everyone needing help even in the new distributed workspace.
Where IT support meets your business goals.
30
Minutes
How long it typically takes us to address an IT issue
10
Years
The average length of time customer stays with us
3
Decades
Of experience supporting businesses